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TL;DR
- Disney World and Disneyland overhauled their Disability Access Service (DAS) due to widespread abuse, resulting in a new registration process via live video chat.
- The new DAS system limits party size to four (including the registered guest) and extends validity to 240 days. Eligibility is determined by a video chat with health professionals to assess individual needs, though the process aims to reduce DAS approvals.
- While the goal is to reduce abuse, Disney isn’t using IBCCES or requiring medical paperwork due to legal and privacy concerns (ADA and HIPAA). Complete elimination of abuse is unrealistic.
- DAS return times are managed through the My Disney Experience app after park entry; pre-registration is not available. Guests can do other things during their virtual wait.
- DAS is only valid at the resort (Disneyland or Disney World) where it was issued; false statements during registration result in permanent bans.
Disney World’s Disability Access Service (DAS) Changes: A Simple Guide
Hey there! Disney World recently changed its Disability Access Service (DAS), and we’re here to break it down in a way that’s easy to understand. Lots of people had questions, so we’ve compiled the answers for you.
What’s DAS All About?
DAS helps guests with disabilities who have trouble waiting in long lines. Think of it as a way to get a “return time” for a ride instead of waiting in the regular line. Disney made these changes because people who didn’t need it were abusing the previous system. It’s like when people cut in line – not fair to those who really need the help!
How to Register for DAS
You can now register for DAS through a video chat. This happens either before your visit (much easier!), or you can do it at the park by going to Guest Relations. They’ll direct you to a spot to have the video chat. This video chat is with a Cast Member (Disney employee) who’ll determine if you qualify for DAS.
Who Qualifies for DAS?
Disney says DAS is mainly for guests with developmental disabilities like autism, who might find it hard to wait in regular lines for extended periods. However, they will consider other disabilities during the video chat with you. It’s about providing legal requirements with reasonable accommodations.
What’s the Catch?
Disney wants to make sure that only those who genuinely need it use DAS. The new process is stricter and might mean fewer people qualify than before. It’s like a doctor’s appointment – they need to check your needs to give you the right help.
The New Rules: Size Matters!
Your DAS “party” (the people you’re with) can’t be more than four people. It includes the person with the disability and up to three family members. This isn’t to stop people from having fun but to manage the system better.
How Long is DAS Valid?
Your DAS pass is good for your ticket’s duration or up to 240 days, whichever is shorter!
Getting and Using Return Times
Once in the park and you’ve registered for DAS, use the My Disney Experience app to book return times for rides. You can do this even if you aren’t the person with the disability. The return time isn’t exactly like a super strict appointment – you can show up a little early or a little late, as long as the ride is still open! Also, don’t worry about explaining why you need to leave a queue – you don’t have to!
What About International Visitors?
If you are coming from another country, the video chat might need a slight workaround using a VPN to ensure you have good internet access, but, Disney suggests doing it once in the states.
The Big Picture: Why the Changes?
The main reason for the DAS changes is that the old system was abused. Too many people who didn’t really need it were using it, which is unfair. The changes aim to make things fairer for everyone.
Will This Stop All the Abuse?
Sadly, no system is perfect, some people will always try to cheat. But these changes should help a lot.
So, What Did We Learn?
- Disney updated its DAS system to reduce misuse.
- Registration is now through a video chat, either before or at arrival.
- DAS eligibility is focused on guests with disabilities who need assistance waiting in lines.
- Return times are booked through the My Disney Experience app once in the park.
Hopefully, this helps you understand Disney World’s new DAS system! Remember to be kind and respectful, so everyone can have a magical time.
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